CUTTING-EDGE DIGITAL HOSPITALITY SOLUTIONS

limehome's role in hotel digitalization and real estate investment

Digitalization is transforming the hotel industry. At limehome, we have taken a pioneering role by utilizing cutting-edge digital hospitality solutions to optimize processes and provide our guests with the best possible stay. As one of the first in the industry to fully embrace hotel digitalization, we are the leading technology-based provider of design apartments in Europe.

challenges for traditional hotels

Traditional hotels often face the challenge of being primarily analog in their business models, resulting in a lack of digital progress. However, the targeted use of modern technologies and digital solutions offers considerable potential for improvement. For instance, high operating costs can be reduced through efficient resource allocation and process automation. In the area of room occupancy, advanced revenue management systems can optimize pricing strategies to maximize occupancy, revenue and profit. Similarly, digital solutions can support housekeeping and maintenance, ensuring timely service and reducing room downtime. Overall, digitalization provides hotels with the flexibility and agility to quickly adapt to market changes, streamline operations, improve the digital guest experience, and increase both revenue and profit.

limehome's digital dna

Leading with Cutting-Edge Digital Hospitality Solutions

At limehome, we have recognized this opportunity for innovative solutions. Through our digital approach, we provide our guests with an unparalleled experience and ensure that our processes are designed efficiently. We are wired technology-first, automating the entire hospitality value chain with advanced hotel management systems. Contact us for more info!

limehome's digital dna

Leading with Cutting-Edge Digital Hospitality Solutions

automated processes for greater efficiency

DATA-DRIVEN DECISION MAKING WITH DIGITAL HOSPITALITY SOLUTIONS

The automation of our processes is crucial to our success. At limehome, we use a variety of automated systems to ensure smooth and efficient operations. This starts with basing our decision-making on digital processes: our internal BI system takes a data-driven approach to all decisions and ensures that data is always at the forefront. This enables real-time management of all business functions and informed decision-making.

PROPRIETARY PRICING ALGORITHM FOR REVENUE MANAGEMENT AUTOMATION

At the beginning of the customer journey, our proprietary pricing algorithm allows us to operate all of our 150 properties with only two revenue managers. By utilizing historical data, competitor pricing, and event data, we can accurately predict market demand up to a year in advance. Our models consider seasonality and special dates with differing lead times, resulting in superior market intelligence, optimal pricing, and high occupancy levels of close to 90% across the portfolio throughout the year.

SEAMLESS DIGITAL GUEST EXPERIENCE

From booking to check-out, our guests benefit from a seamless digital experience. Automated check-ins and check-outs save time. Additionally, bookings do not need to be manually reviewed, significantly reducing administrative effort and minimizing human errors. This enables us to respond to customer inquiries faster and use our resources more efficiently.

Furthermore, our internal operating system, limehome OS, integrates our tech solutions cohesively, aggregating all property-related information in one place. This allows for a lean operational model and easy addition of new properties via a plug-and-play approach.

the role of technology in guest interaction

ENHANCING GUEST INTERACTION WITH DIGITAL HOSPITALITY SOLUTIONS

A crucial area of digitalization at limehome lies in guest interaction. Our seamless digital guest journey not only ensures that guests have easy and uncomplicated access to their apartments, but also enhances to overall digital guest experience. Starting with our Booking Funnel, we provide a convenient booking process while decreasing OTA fees and increasing customer loyalty. While we are present on all major booking platforms (such as Booking.com, Airbnb, Expedia, HomeToGo, Google Hotels, and Hotels.com), we have also invested in and built our internal booking engine. It enables customers to book directly via our website and offers additional incentives through price advantages.

DIGITAL CONCIERGE: THE GUEST HUB FOR A SUPERIOR GUEST EXPERIENCE

Moreover, our guest hub serves as a digital concierge that communicates directly with guests. The guest hub consolidates all guest information in one central place, enabling easy travel management and increasing guest satisfaction. This tech-enabled platform is the cornerstone of our business model, allowing limehome to efficiently operate a wide variety of property types. Guests can easily access it via login and receive all relevant data and services at a glance – from room booking and digital access to local recommendations. They do not have to adhere to reception hours and can check into their apartments at any time. If help is needed before, during, or after the stay, our Guest Service Agents are available around the clock. This type of digital interaction not only increases the comfort for our guests but also strengthens their loyalty to and trust in our brand.

property management app: ensuring quality and efficiency

To ensure high-quality property upkeep, we developed our Property Management App. This app coordinates with third parties to maintain quality standards and facilitates constant communication with service providers. Additionally, its scheduling functionality allows for early check-ins by adjusting housekeeping schedules accordingly. By routinely monitoring the status of the properties, it helps to ensure the high standards of our Suites.

sustainability through digital solutions

Digitalization also significantly contributes to our sustainability goals. By using energy management systems and smart technologies, we optimize energy consumption in our apartments, thereby reducing our environmental impact. Additionally, our digital communication pathways enable paperless processes, making another positive contribution to the environment.

GET IN TOUCH WITH LIMEHOME

the hospitality tech for your next real estate investment

Explore our website to learn more about our innovative projects and the role of digitalization at limehome. Reach out to us and let’s explore how our digital hospitality approach can transform your real estate investment.